Contact Us
We're here to help.
Our friendly customer service team is ready to assist you with any questions about your order, deliveries, or product. Choose the option that works best for you.
Corporate Inquiries
Visit our Help Center for answers to frequently asked questions about delivery, orders, payments, and products.
Customer Service Hours
- Weekdays7AM – 10PM
- Weekends9AM – 6PM
- Public Holidays9AM – 6PM
- Christmas & New YearClosed
Track Your Order
Check the latest tracking information using your order number in our Order Tracker.
Collections & Returns
Collect or return your order at any of our convenient pickup points across South Africa.
Collections & Returns
Pickup points near you
You can collect or return your order at any of our convenient pickup points.
Standard pickup point hours
Weekdays8:00 AM – 6:00 PM
Weekends11:00 AM – 5:00 PM
Public Holidays11:00 AM – 5:00 PM
Featured locations
Two of our busiest pickup points
Mpumalanga — Mbombela
- Weekdays8:00 AM – 6:00 PM
- Weekends9:00 AM – 5:00 PM
Midrand — 191 Bekker
- Weekdays6:00 AM – 6:00 PM
- Saturday8:00 AM – 3:00 PM
- Sunday8:00 AM – 5:00 PM
Didn't find what you needed?
Message us on WhatsApp or email — our team typically replies within a few hours.