From our warehouse
to your door.

Once your payment is confirmed, your order joins the queue for packing and handover to our courier partners.

• Dispatch window Orders are typically shipped within 2–5 working days of receiving payment.
• Delivery window Delivery times vary depending on your location and the shipping option selected at checkout.
• Outside our control Delays may occur due to courier issues, weather conditions, or other circumstances beyond our control.

Shipping is calculated per order, not a flat rate — so you only pay for what your parcel actually needs.

• Weight & dimension based Costs are calculated based on the weight and dimensions of your order.
• Choice at checkout Multiple shipping options are available at checkout, so you can pick what suits your timeline and budget.

Every order ships with visibility from our door to yours.

• Tracking number issued Tracking information is provided for all orders.
• Track it yourself Customers can track their packages online using the provided tracking number.

We pack every order carefully, but if something does go wrong in transit, here's how the reporting windows work.

Contact our customer service team promptly if there are any delivery issues — we're here to sort it out quickly.

Reach out through whichever channel is easiest — just include your order number and relevant details in your message.